Legal
Privacy Policy
How we collect, use, and protect information across iFleetify and iLogitix.
1 Introduction
iFleetify Technologies LLP ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including iFleetify (Fleet Management System) and iLogitix (Multi-Tenant Transport Management System).
This policy applies to all users of our websites, applications, and services. By using our Services, you consent to the data practices described in this policy.
Digital Personal Data Protection (DPDP) Act 2023:
In accordance with the DPDP Act 2023 of India, iFleetify Technologies LLP acts as a 'Data Processor' when handling data on behalf of our customers. Our customers (individual or corporate entities) act as the 'Data Fiduciary' and are responsible for obtaining explicit consent from their respective data principals (drivers, employees, consignors, etc.) before uploading or processing such data through our Services.
Data Breach Notification:
We commit to notifying the relevant Data Fiduciaries within 72 hours of discovering any verified data breach that adversely affects their data principals.
2 Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when you:
- Register for an account (name, email, phone, company)
- Subscribe to services (billing, GST details)
- Contact support (communication records)
- Participate in surveys or employment applications
2.2 Information Collected Automatically
| Data Type | Examples | Purpose |
|---|---|---|
| Device Information | Browser type, OS, device ID | Service optimization |
| Usage Data | Pages visited, features used | Improve experience |
| Location Data | IP address, GPS (with consent) | Fleet tracking |
| Log Data | Access times, errors | Security |
2.3 Business Data
Depending on the services you use, we may collect:
Vehicle & Driver
Numbers, GPS, fuel, maintenance, trip history, metrics.
Shipment & Financial
LR details, POD images, invoices, payment history.
3 How We Use Your Information
3.1 Service Delivery
- • Provide and improve Services
- • Process transactions
- • Enable fleet tracking & logistics
- • Generate business reports
3.2 Communication
- • Service-related notifications
- • Support responses
- • Promotional (with consent)
- • Policy updates
3.3 Security & Compliance
- • Fraud protection
- • Legal obligations
- • TOS enforcement
- • Risk assessments
3.4 Business Operations
- • Usage pattern analysis
- • Feature development
- • Research & Analysis
- • Personalization
4 Information Sharing
We do not sell your personal information. We may share your information with:
Service Providers
Hosting, payments, SMS/WhatsApp (Twilio/Gupshup), mapping services.
Business Partners
Carrier partners, integration partners, designated recipients.
Sharing also occurs for direct legal requirements or business transfers (mergers/acquisitions).
5 Data Storage and Security
Enterprise-Grade Security
Our infrastructure is designed with SOC 2 readiness, GDPR alignment, and ISO-oriented practices. Data is stored on secure servers located in India.
6 Data Retention
| Data Type | Retention Period |
|---|---|
| Account Information | Duration of account + 3 years |
| Transaction Records | 7 years (Indian Tax Laws) |
| Trip/Shipment Data | 5 years or as per agreement |
| Log Data | 1 year |
7 Your Rights
You have rights regarding Access, Correction, Deletion, Restriction, Objection, and Withdrawal of Consent. Contact us at info@ifleetify.com to exercise these rights.
8 Cookies & Tracking
We use cookies and similar technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can manage your cookie preferences through your browser settings.
9 Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
10 Children's Privacy
Our Services are not designed for or directed at children under the age of 18. We do not knowingly collect personal data from children.
11 Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
Contact Us
iFleetify Technologies LLP
49/1 Parsottam Nagar, Sarkhej, Ahmedabad - 382210, Gujarat, India